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Ecommerce Done Right for Sustainable & Purpose Driven Brands

As a Digital Marketing Specialist, Email Geek, and Sustainability Advocate with over 6 years of experience working with eCommerce SaaS startups and D2C brands, I have a wealth of knowledge, insights and expertise to contribute. 

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Let’s work together to refine your Ecommerce strategies—from CRO and email marketing to customer lifecycle and retention marketing—to boost your revenue, enhance efficiency, and build a loyal customer base that champions your brand’s purpose.

Ecommerce is hard!

Running an e-commerce store today is no small feat. Between managing inventory, fulfilling orders, handling customer service, marketing, overseeing a team, navigating taxes, and juggling rising costs like cash flow, shipping, and inflation, it can feel like a never-ending treadmill. Add to that the rising expense of Shopify apps and tech tools, and it’s no wonder many ecommerce business owners feel overwhelmed.

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And let’s not forget the customers. They expect top-notch products, outstanding service, and competitive pricing—all while having countless other options just a click away. The competition is fierce, with discounted marketplaces like Amazon, Etsy, eBay, SHEIN, and Temu dominating the landscape.​​​

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It feels like there’s no room for another typical ecommerce brand.​

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But here’s a fact: the world needs more sustainable, purpose-driven brands that care about people and giving back. And consumers are ready to support them.​

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  • Nearly half of Australian shoppers (46%) prioritise sustainability in their purchases (Monash Business School, 2024).

  • Despite inflation, shoppers will pay an average of 9.7% more for sustainably produced goods (PwC, 2024).​

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This isn’t just a trend; it’s a shift in values. And with the right strategies, your purpose-driven brand can not only survive but thrive in this competitive landscape.

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I’m here to help you make that happen.

Let me do the hard work for you.

Image by Georgia de Lotz

Ecommerce &

CRO Strategy

Ideal for small to mid-size brands seeking fresh, data-driven insights and growth tactics. Includes audits for website, email marketing, organic social, paid ads, customer support, customer retention, return management, and tech stack.

Image by Georgia de Lotz

Email Marketing

Management

Klaviyo setup, planning, design to execution, optimisation, and analysis, with all the heavy lifting done for you across flows, campaigns, forms and segmentation. Let’s supercharge your email revenue (and your bottom line!).

Image by Georgia de Lotz

Lifecycle and 

Retention Strategy

A detailed map of your customer’s journey, customised retention strategies and lifecycle management to drive repeat purchases, turn one-time buyers into loyal brand advocates and create long-term value for your business and customers.

Past & present brands I've worked with

Go Gently Nation
Nomad the Label
Cette Gifting
MinkeeBlue
Gorgias

"Lavender is an absolute pleasure to work with. She’s got an unwavering passion for all things e-commerce and has proven to be a forward thinker, taking initiative where needed and never settling for mediocracy. Lavender is constantly hungry to learn and optimise the e-commerce space. She is a savvy self-starter who would be an asset to any team."

Jasmine Forcadilla, Practice Manager at Your Physio Advantage

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Ready to refine your ecommerce strategies and get more sales?

Then you need a better approach to ecommerce strategies, CRO, email marketing, and retention. Book a Free 30-minute Discovery Session with me today, and we can talk!

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